General Terms and Conditions of Sale

1. Scope of Application
These General Terms and Conditions of Sale (GTC) apply to all orders placed on the teafromfrance.com website. By placing an order, the customer acknowledges having read and accepted these conditions without reservation.

2. Products
The products offered for sale are those listed on teafromfrance.com, within the limits of available stock. Product descriptions, including photographs and prices, are provided for informational purposes and may be updated without prior notice.

3. Orders
Orders are placed directly on teafromfrance.com. The customer must follow the steps outlined on the site to complete their purchase. An order confirmation email will be sent upon validation.

4. Prices
Prices are displayed in the selected currency and include applicable taxes but exclude shipping costs. teafromfrance.com reserves the right to modify prices at any time, though orders will be processed at the rates in effect at the time of purchase.

5. Payment
Payment is made securely via the available methods on teafromfrance.com. The order will only be validated once payment is confirmed.

6. Delivery
Delivery times and costs depend on the destination and chosen shipping method. teafromfrance.com is not responsible for delays caused by carriers or customs.

7. Right of Withdrawal
Customers have a 14-day withdrawal period from the date of receipt to return products, in accordance with applicable regulations. Return costs are the customer’s responsibility unless the product is defective.

8. Warranty & Returns
Products must be returned in their original condition. Defective or non-conforming items may be exchanged or refunded upon validation by teafromfrance.com.

9. Intellectual Property
All content on teafromfrance.com (texts, images, logos, etc.) is protected by intellectual property laws and may not be reproduced without authorization.

10. Personal Data
Data collected during orders is processed in compliance with privacy laws. Customers may exercise their rights regarding personal data by consulting the Privacy Policy on teafromfrance.com.

11. Force Majeure
teafromfrance.com shall not be liable for delays or failures due to unforeseeable circumstances beyond its control.

12. Disputes
These GTC are governed by applicable law. Any disputes shall be subject to the jurisdiction of the competent courts.

13. Modifications
teafromfrance.com reserves the right to update these GTC at any time. The applicable version is the one in effect on the order date.

For any inquiries, please refer to the information available on teafromfrance.com.